The unified social media inbox for every comment and DM
Stop juggling apps. SocialDesk pulls comments from Instagram, Facebook, LinkedIn, X and Threads, plus Instagram and Facebook DMs, into a single inbox, so you can reply faster and never miss a conversation.
One inbox for every conversation
Comments & DMs in one feed
Comments from Instagram, Facebook, LinkedIn, X and Threads, plus Instagram and Facebook DMs, land in one fast inbox.
Reply without switching apps
Respond to anyone on any platform from one screen — no more tab-hopping.
AI-assisted replies
Draft on-brand responses with AI and answer common questions automatically.
Multiple accounts & spaces
Bring every connected account's conversations into one inbox, organized by spaces.
More than an inbox
The unified inbox connects to the rest of your SocialDesk workflow.
AI auto-replies
Set rules to answer FAQs and comments automatically, 24/7.
Static & AI replies
Send saved canned responses or let AI draft a reply for you.
FAQ knowledge base
Auto-replies draw on your own FAQ and instructions to stay accurate.
Scheduling built in
Plan content and manage replies from the same workspace.
Filters & priorities
Sort by platform, type or urgency so nothing slips.
Comments & DMs together
Handle public comments and private DMs side by side.
Get to inbox zero in three steps
Connect your accounts
Link all your social platforms in a few clicks.
See everything in one feed
Comments and DMs flow into one inbox.
Reply & automate
Respond fast, or let AI handle the repetitive questions.
Unified inbox FAQ
What is a unified social media inbox?
A unified social media inbox collects the comments and direct messages from all your social accounts in one place, so you can read and answer them without opening each app.
Which platforms feed into the inbox?
Comments from Instagram, Facebook, LinkedIn, X and Threads, plus Instagram and Facebook DMs, all appear in one place.
Can I reply to DMs and comments from SocialDesk?
Yes. Reply to comments on Instagram, Facebook, LinkedIn, X and Threads, and to Instagram and Facebook DMs, directly from the inbox.
Can I manage several accounts in one inbox?
Yes. Every connected account's conversations flow into the same inbox, organized by your spaces.
Can AI handle replies automatically?
Yes. Set auto-reply rules for common questions, and use AI-drafted suggestions for everything else.
Is there a free trial?
Yes. Every plan starts with a 7-day free trial, no credit card required.
Explore more
Schedule on every platform
Never miss a message with SocialDesk
Bring every conversation into one inbox and reply in record time. Try it free for 7 days, no card required.
Start free trial